Services

Red Dog Strata specialises in making the process as easy as a walk in the park. Our team are not your average cohort. We are a hardworking group of passionate people who come from all walks of life. Red Dog Strata is committed to the industry and we regularly train our staff to match industry developments.

We offer effective and affordable advice on navigating the Strata Titles Act, making sure you are compliant, have good governance and follow legislation. Our services cover all the elements that encompass regional strata – from recording the required paper trails to assisting in co-ordinating maintenance, we strive to always stay transparent and to make strata management easy to understand.

Strata Management & Consulting

When it comes to all things strata – we are your go-to in regional and rural WA. It is our objective to ensure that your strata experience is as stress free possible. We pride ourselves in providing tailored solutions to your needs.

We have a wide range of services that we undertake as part of our role. Our standard services are;

• Assisting in the financial management of your strata scheme
• Assisting to manage cashflow via calculation of special levies, issuing & collecting approved levies, arrears recovery & payment plan management, insurance funding, loans etc
• Assisting in contractor and supplier negotiation, engagement and administration
• Assisting to arrange appropriate insurance cover of your scheme to meet legislative requirements
• Assisting to organise maintenance of the common property and services
• Providing guidance on the Strata Titles Act 1985 (WA) and Strata Titles General Regulations (not legal advice)
• Assisting with monitoring good governance practices
• Assisting to comply with appropriate legislative expectations
• Advocating responsible compliance with taxation
• Assisting with organising and running effective meetings, including accurate recording and distribution of meeting minutes
• Assisting with organising and distributing valuations for insurance purposes
• Assisting with managing major capital projects (may require Project Manager)
• Assisting with conflict resolution, arrears recovery and offering guidance on dispute services/mediation/SAT proceedings (not legal advice or services)

Other services may be available depending on your Strata Company’s requirements.

Strata Maintenance

At Red Dog Strata, we are committed to ensuring you get value for money. We have no issues in requesting updated quotations for regular services, to ensure the complex is always getting the best service and value.

Keeping on top of regular maintenance is a must. Too often, small items are put off, usually to keep levies as low as possible. Unfortunately, this always ends the same way, with either a large increase in levies a few years later, a special levy or in worst cases, a strata loan.

We have built a reputation for “fixing” broken Strata Companies. You know, the ones with many maintenance issues and no money to fix them. It is possible to turn them around but, it requires hard work, dedication and experience as well as commitment from owners to put in the time to attend meetings and contribute the funds required to allow actions to occur.

We have the skills, experience and a track record to get the job done – tell us your story.

Strata Meetings

We want you to be part of the process. Working with the Strata Council and owners is an important element in achieving the most out of your strata meetings.

Red Dog Strata encourages owners to attend the Annual General Meetings of their strata scheme. This is your opportunity to have input into the operation of the scheme, spending of scheme funds and allocation of resources towards the achievement of Strata Company’s objectives, being the management and control of the common property for the benefit of all owners and the improvement of the overall asset value.

As we are dealing with rural and regional WA Strata Companies with owners located throughout the world, electronic communication is essential. Meetings can be held either electronically or in person (or a combination of both), enabling all owners to join in the meeting process.

Management of a Strata Company, which includes the management of finances and insurance and the maintenance and replacement of common property, is a team effort, which can only be achieved through a close working relationship between the Strata Council and Strata Manager, with input from owners.

Communication – Making it easier

Clear communication and transparency of information is vital. All communication should be in writing (or followed up in writing), to ensure there is a clear paper trail and to avoid any confusion in what may have been said.

The owner’s portal (www.stratamax.com.au) is designed to make it easier for owners to obtain information and contains access to:

• Strata Plan
• By-laws
• Last AGM Agenda and Minutes
• Owner’s Statement (last two years)
• Insurance certificate

Owners can also submit forms to change their personal information or request maintenance.
If other information is required, owners (or an authorised person on behalf of the owner) may make application in writing – understanding the supply of additional information may be chargeable under legislation.